Customer Testimonials
The most stressless car purchase I've ever made. Everyone at Kiefer was so nice, helpful and able to put me in a great slightly used car for a price I can afford. The salesman who helped me was so comfortable and knowledgeable that it just took most of the stress out of the whole transaction. I recommend Kiefer for a car purchase to everyone I talk to about my new used car. I'm so over the moon delighted by my experience, I can hardly believe it!
And salesman Christopher Nelson is a real miracle worker, trust him to ... Read More Google - Nov 12, 2026
Brittany Fullhart has always been very Friendly
Very unhappy. Ken already knows why. Won’t be coming back. Mostly disappointed with the lack of customer service and the fact that we thought we had found a good place to do business.
Service department is awful. Kinda the shits, I thought we found a decent place to purchase. Won’t be bothering Corvallis Keifer again.
Shanna was amazing and so nice. She really listened to what we had to say and tried to work with us. Her sales manager was blunt and honest. He definitely seemed to try and dump a car on us, it was dirty and not a good fit. Overall it didn’t work out but Shanna was great to work with.
Love my new 2026 Rogue! Brittany was absolutely wonderful and kind. She got my little and I into something that suits our needs. She's an absolute trooper and treated us like family. I couldn't have had a better experience without her.
Shanna was super nice and funny, yet very professional. She listened to everything that I was looking for an even found the best color vehicle that I actually really wanted. Not even just her, the entire team was amazing super nice and very welcoming. It was At an inconvenient location for myself, but it was definitely worth the drive. I got into a vehicle that I love and it was also a very good experience. I definitely recommend
Extremely Disappointing Experience — Would Not Recommend
I’m extremely disappointed with the way this company has handled things. I feel like I was screwed over on my original car loan, and now I owe way more on my vehicle than it’s even worth. It’s frustrating to be stuck in a situation like this because of a deal that hasn’t worked out in my favor.
To make matters worse, I recently went to a vehicle trade-in event in Salem, where I was told I was approved for a deal. I drove an entire hour to get there, only ... Read More Google - Oct 22, 2026
It’s frustrating this company chooses to host promotions for prizes they never actually hand out. All of the cash prizes state an odd of 1:25000 however they have multiple prize boards displaying winning numbers. If there’s only a 1:25000 chance then there should only be one prize board. This give away is not only miss leading but is completely fake. Posting these so that no one has to waste their time coming out for a bait and switch $5 in-n-out gift card. Dishonest promotions are a great indicator this dealer is going to be honest or fair with your auto purchase.
I spoke with Christa about needing a vehicle that was a bit more suitable for our outdoor lifestyle. I told her everything I was looking for, and that same night, she showed us the most beautiful Nissan Rogue Rock Creek, brand new! We fell in love right away and couldn’t say no. Christa went above and beyond for us. I have been in several dealerships, and Christa just naturally made us feel comfortable. The process was nice and smooth, and we went home in our brand new vehicle that night. We appreciate you, Christa! And we appreciate you too, ... Read More Google - Oct 16, 2026
All the people I encountered were very good at the location. Christa was extremely good at the processing of my purchase.
Technician in the parts department was very helpful, in finding the right part! Thank you for the help with my Titan!!
Brittnay helped us find a great new pathfinder, this is the second vehicle purchased from Kiefer and Brittnay. Our experience has been fantastic both times!!!
The staff was helpful and willing to work with me to get the car i wanted
Knowledgeable and good with advice
Shanna, Gerald and Mike. Got my friend an amazing deal, and took really good care of her we will be returning for my own purchase
Shanna, Gerald and mike took the best care of me I’m so impressed they listen to my needs and what I could afford and built me something based off that I felt very well taken care of 10 out of 10 five stars doesn’t even do them justice. They deserve 10 stars.
Brittany provided exceptional service that exceeded our expectations. Her professional yet approachable demeanor ensured a welcoming and comfortable experience. Although we did not initially intend to make a purchase, her attentive approach in addressing our specific requirements led us to acquire a pre-owned vehicle that we are very pleased with. I look forward to conducting future business with Key Nissan of Corvallis. Thank you Brittany 😊
The whole process was fast and easy. I was approved before I got back from the test drive. Chris was my salesperson and what a nice person. Everyone there was great. In the past I've had it take 6-7 hours to be done buying a car. I got good terms and a good interest rate. It certainly didn't take 6-7 hours! I've had my Ford a week and I am still loving it. The used cars go thru a 150 point inspection, fluids changed, etc. I highly recommend Kiefer Nissan of Corvallis. Kudos to Kiefer!
Our salesperson "Brittany" was fantastic. She really cares and works hard to get you the BEST deal possible. She is very personable and shows she is committed to helping you get everything taken care of. We are very happy with our interactions with Brittnay and Kiefer Nissan.
Polite and helpful
Christa was a delight! She is very kind,considerate, and very attentive to her customers. My whole experience at Keifer Nissan was the best I have had buying a car!
Chris is the best! He took wonderful care of me and my car and got us the best deal. Him and Ken are the best, so kind and just great people.
My experience was exceptional from the moment I was greeted in the parking lot with my trade in to the driving away in my new 2026.5 Rogue! Christa was personable, professional & easy to talk to. Actually, every staff member I came in contact with was a pleasant exchange. Christa made the process easy & stress free. They picked a vehicle that is perfect for me & will take me to the next step in my journey, worry free from car issues & allowing me to focus on finishing school. Thank you Christa & Keifer Nissan. You guys are Awrsome😀❤️
My fiance got a jeep from them. Josh was super helpful.
it was a long day but we were treated well and the experience left us overwhelmed but better off with a deal that will help us. Thank you Christa and all of Kiefer Nissen of Corvallis.
Was able to get into a car when I needed one. I do wish the term would have been longer on the loan so my payment would fit within my budget
Shanna , was so polite answered all my questions that I had search for the right car exactly every future that I wanted in a vehicle worked with me laughed with me talked with me. I felt at home, even though I was in a dealership I ended up getting the car of my dreams and I thank her for everything that she has done you should give her a raise. She is an awesome person and sales woman.
Getting a oil change. Savannah was amazing at her job.
I am so sick of their ads & we were mistreated when we went in
I want to take a moment and say this is the most awesome dealership I have ever had the pleasure of talking to, Josh and Chrisanne was absolutely amazing in every way, This is my first time ever buying a car and they made it so easy, they was able to give me everything I was looking for in a new car plus the payments are outstanding so it doesn't break the bank, I tell you anyone looking to get a new car should definitely deal with these 2 wonderful amazing people. You can bet my next car will definitely ... Read More Google - Aug 24, 2026
Josh is a Rockstar!! Hilarious!! Great attitude! Josh listened to our wants and needs and found exactly what we want!!
Great customer service. Christa and Joey great team. This was an efficient and quick transaction. We love our new car. Recommend the dealership. Ask for Christa, she will take care of you. Thank you both.
It was an amazing experience I could not be happier
Kind people focused on doing what's right for you. They understand what it means to make a purchase this large and want you to be satisfied. Shout out Christa, love the Versa ❤️
Shanna is always amazing! She really takes care of you. The whole process here is upfront and easy. No pressure and works within your budget.
I recommend this place highly to new drivers! They work really well with people who haven’t had an auto loan before, and do everything they can for people who have lower credit! Their warranties are amazing, and they are very accommodating in the building as well! All from being offered refreshments, to even getting offered lunch! Shanna and Tyson are really good workers!
I was treated very well the salesmen work very on my car I was going to buy. Even when I counted drive it home. They had to send it to the shop to get the seat belts fixed for the back seat. But all and all it was a great experience.
I'm super happy with my 2019 Mazda 3 also everyone has been helpful and on top of things thanks Keifer
Sales men Chad and Van were a joy to work with, finance man, Hoe was a sweetheart and the General sales manager Gerald was a rockstar.
Edit: received another call from Stephanie again today. After I've asked over the phone to the "manager" to put me on the do not call list. Got an email, unsubsctlribed sometime last week and she still called.
I would avoid this company as a whole. Especially as a woman. Before I go into details on my encounter with this "dealership" let me add, my husband has been experiencing credit fraud for the past month and we have been keeping an eye out on our credit and bank/credit card statements every day. You can never ... Read More Google - Jul 26, 2026
They sell anything to any one make promises and dont keep them i bought 2024 nissan versa, and they said it holds its value and after a year of having come in and trade. It back in I went back in to trade it in and they will not do anything or work with me on anything. I'm literally over half the value of the car upside down.This place will sell you anything.Watch your interest rates ill never by from there again
I would avoid this company as a whole. Especially as a woman. Before I go into details on my encounter with this "dealership" let me add, my husband has been experiencing credit fraud for the past month and we have been keeping an eye out on our credit and bank/credit card statements every day. You can never be to cautious these days, especially with a high credit score and high 6 figure salary.
Yesterday 7/25/2026 I received an email from a "Stephanie Quintanilla" stating she is reaching out to me from an "inquiry" I sent ... Read More DealerRater - Jul 26, 2026
I don’t think I’ll ever go anywhere else for a vehicle. The service is above and beyond and it feels like a personalized experience. I’ve bought 2 cars from them and it’s been better each time.
Chris was great! He made the visit fun and stressless. Even when servicing after purchase he made sure I was taken care if.
Working with Shanna and Chris at Kiefer Nissan on our purchase was very easy, comfortable, and relaxed. No pressure at all. The sales event out at Keizer Stadium was conveniently located for us. I feel I got a good deal on our Pathfinder. Although it didn't have some of the "bells & whistles" I was looking for, we got it for a fair price and it will meet our needs for many years to come. If you're looking for a new or used vehicle, give Shanna or Chris a call at Kiefer Nissan. Worth the time ... Read More Google - Jul 6, 2026
Very accommodating, efficient, knowledgeable and helpful. I was impressed when the deal I ended up with was better than what I had planned for. Customer service I experienced was above and beyond. Will definitely be referring people to this dealership
I went to the Volcanoes stadium to simply pick up my winning $5 gift card I won and as I was there Chris asked well do you want to talk about a new car or SUV? I laughed and said " Do you possess magical powers cuz that's what it will take". Chris looked at me and said " Do you have time to talk with me, let me see what I can do.". Well within an hour I was signing papers to take home my 2025 Nissan Rouge and with an extended warranty also. Chris didn't make ... Read More Google - Jul 4, 2026
Attentive and respectful of customers needs. Knowledgeable. Professional. Completion of repairs or maintenance in a timely manner. Reasonable charges for any work needed. Pleasant, friendly atmosphere.
The blower motor issue was identified quickly and repaired as scheduled; and Ken set up an Uber to come get me. Everything was painless!
The rudest customer service my family and I have experienced. The unprofessionalism was shocking. The service team “patched” a part in the car’s oil pan and told us they would contact us when to return for the final repair. 3 weeks passed with no phone call or update. The “patch” work did not hold up which led to the car to leak all the oil. FYI the reason it leaked oil in the first place was due to a previous oil change they performed which stripped and cross threaded the oil pan plug. When the car was finally taken in ... Read More Google - Apr 30, 2026
I would like to Say that everyone I worked with were amazing . I would like to give a special Thank You To Chris Nelson for all the extra help getting my phone and checking in during the whole process with me. I New him from prior services at this Keifer Nissan he has always been respectful and very nice to talk with . Thanks to you all . Karen N .
You can always count on getting the best service at Keifer Volvo. Joe is the best Volvo tecnician in the valley. Ken always provides the most skillful service upfront and keeps on top of work to be done
The website forces you to name your monthly payment amount before you can look at the inventory. Bullshit.
They have always been very respectful and treated me like a person and they worked with me even though I am on SSI
Friendly and welcoming staff! They make you comfortable and ensure your needs are met the best they can.
Everyone is very friendly and caring. My service appointment was done promptly and very professional.
I recommend that you find another dealer to service your vehicle or seek repairs. I bought a slightly used 2017 Nissan Titan in 2023 from this dealer. In January 2024, the vehicle would not normally accelerate and hesitated. I took in for repair. On 1-12-24, I was told that I needed a new throttle assembly and that my transmission needed to be replaced as well with an estimate of $8215 for repairs. And was also I should not drive the vehicle until it was repaired. A friend of mine told me they were told their transmission was bad and needed to be replaced ... Read More Google - Feb 19, 2026
Always great service! Quick and efficient! Colton is always great and lets me know everything that’s happening with my car.
Very disappointed. Firstly we had our kids show up with the understanding that you would roll the previous loan (from a damaged car) into the new loan, also was told that first payment would be due in 90 days. Once they got there they were told they they could only look at one car. Thats it. They didn’t “qualify” to look at any other options. The dealership chose the car for them. The dealership refused to entertain the idea of choice of cars for their prequalified loan. They got a car with a $26k sticker and walked out owing over $45... Read More Google - Jan 28, 2026
My experience at Kiefer Nissan of Corvallis was marked by obvious manipulation and a lack of basic transparency.
I was told before coming in that I was fully approved and that the process would be straightforward. Once I arrived, that approval became conditional, with new requirements and restrictions introduced that had not been disclosed beforehand. Financing terms changed repeatedly while I was on site, including the interest rate and which vehicles I was supposedly eligible to purchase.
Throughout the visit, vehicles were presented only as maximum monthly payments, while repeated requests for out-the-door pricing were refused. Without actual prices, there ... Read More Google - Jan 25, 2026
For the love of god, STOP SENDING ME STUFF IN THE MAIL!!!! I do NOT want to trade in my truck I bought somewhere else and these bozo’s keep sending me stuff in the mail with no way to cancel or opt out!!!!
Misleading, Unprofessional, and a Complete Waste of Time!!!!!!!!!
Kiefer Nissan advertised an event claiming they could “buy out your loan and get you into something else,” so my husband sent in his information, explained his current loan situation, and they ran his credit. They told him he was approved. Great — or so we thought.
We drove over an hour to Corvallis only to deal with dismissive attitudes, confusing communication, and salespeople trying to spoon-feed us nonsense about how “great” the deal was compared to what we already have (it absolutely wasn’t, it was worse overall). They kept running his ... Read More Google - Dec 8, 2025
Called for a quick question but got hung up on before I could ask my 2nd question, they had zero patience on a 2 min phone call. Honda has way better customer service. Ended up getting a Tacoma at Gurranty auto, they’re the best.
Great personnel and I was very satisfied with the service. Colton is an excellent Kiefer employee—always helpful and pleasant. You’re lucky to have him!!
Kiefer Nissan took good care of my car . I waited until service was complete. I was offered refreshments while I waited and all the gentleman were very polite and reviewed with me prior to the service what it entailed and approximate cost. I was very pleased with their service.
Parts changers and poor communication. Like many dealerships, they don’t seem to fix much, just replace parts until the problem goes away. Also, their “warranty” only covers parts. Had a repair done earlier in the year ($30 part with hundreds of dollars in labor). When the part failed again (because the original cause of the part failing was never addressed), they replaced the part for free, but still charged labor a second time, at what they considered a reduced rate.
Dropped the vehicle off for a morning appointment. Never heard from them until the following afternoon. It takes a day ... Read More Google - Oct 31, 2025
Amazing manager, help my family out in the best ways possible, even when most dealerships turn me down he didn't, he worked with us and made sure we left with what we enjoyed driving all thanks to you.
Excellent service all around from Ty at the service counter to the technicians. Throughout the dealership I was greeted by staff and always asked if they could help in any way. Ty kept me informed and up to date throughout the service process along with sharing photos of the issues at hand. What could have been an awful day turned out to be a good experience in the end.
Ours was an issue they had not seen before so it took them a bit to figure it out but they stuck with it until they did.
Took my truck in to get serviced, long story short I paid for a used truck with over 100,000 miles on it. Was told the truck was in immaculate shape, had to take it in for knocking on the steering colon. Now I'm being told the truck has some play and it's gonna cost me $3,100 to get it all fixed. Plus 4 new tires cuz 2 out of the 4 are in pretty bad shape, enough for the front passenger tire to have a big chunk missing to where it's showing the wire inside the tires. So they swapped my spare ... Read More Google - Sep 6, 2025
This dealership does exactly what needs to be done to maintain my Volvo. Their estimates are always very close to the actual cost, and their time estimates are as well.
Made appointment online for 7:30am. Got a call at 8am to confirm what they were doing. Quoted me $1000 more than what I selected online. Had to go line by line to get it back to what I set up and back to correct amount. Asked them to replace the adjustable seat panel on drivers side. They told me it would be a $150 diagnostic. It was all visible and controls all worked still. No diagnostics needed. I told them to just get it replaced. Go to pick it up and they didn’t order the part for seat “I was told ... Read More Google - Jul 29, 2025
Very prompt and polite, getting me in right on time for my service and very knowledgeable when I asked questions and gave me great suggestions
Very predatory business, I happen to be a first time buyer but I was not aware that they can just flat out lie to get you to buy a car. I got coerced into a horrible loan (23% APR) and promised after 6 months that I could get out. 6 months later they say I need to buy a new car to get out and add on more debt. Learned my lesson.
Great service. Set expectations for four hour wait. Delivered at 2.5 hours. Kept me informed every step of the way. Professional and efficient.
Had a noise in the front and specifically told them how to make the noise and when it made it, technician says he couldn't replicate. By the way it's still there. Was charged $150.00 for diagnosis when there was no problem found. Was told damage was why diag wouldn't be covered under warranty and why I owed the $150. Wasted 6 hours out of my day to drive out of town for a dealership. Spent $200.00 to just burn.
Being in the industry for years, this was a very poor execution. Next time, I will just fix it myself since the ... Read More Google - Jun 3, 2025
Very friendly and excellent service!! I will definitely take my car back. Colton was very thorough and did an excellent job explaining everything our car needed done.
Great work done in a timely manner as promised. Will return for service again when necessary.
2nd vehicle I’ve gotten from this place both preowned but had low miles and both have had more problems then wanted still have the 2nd one but been in the shop 3 times now first one had bad motor and was alwayse getting maintenance done ,but I wouldn’t recommend a vehicle from here over priced garbage , had to take it in another time have put less then 40k miles on it had to have the rack and pinion replaced and transmission has problems with rolling after it’s in park has a recall on it but wasn’t told ... Read More Google - Apr 15, 2025
I brought my 2022 Nissan Frontier for service related to an intelligent cruise control issue. Technical bulletin #NTB24-005. The issue is the transmission dramatically down shifts to over 5000 rpm when trying to maintain speed going up small hills. It is a common problem for 2022 and all 2023 models manufactured before June 13 2023. I bought mine brand new in Dec 2021. The fix is a software update performed at a dealership. The technician took it for a test drive and came back and told me there was nothing wrong. I pointed out the technical bulletin and he told me they ran the vehicle serial ... Read More Google - Jan 9, 2025
I brought my 2022 Nissan Frontier for service related a intelligent cruise control issue. Technical bulletin #NTB24-005. The issue is the transmission dramatically down shifts to over 5000 rpm when trying to maintain speed going up small hills. It is a common problem for 2022 and all 2023 models manufactured before June 13 2023. I bought mine brand new in Dec 2021. The fix is a software update performed at a dealership. The technician took it for a test drive and came back and told me there was nothing wrong. I pointed out the technical bulletin and he told me they ran the vehicle serial number ... Read More DealerRater - Jan 9, 2025
I paid 400$ for a hood protector and there was a scratch and fingerprints all over so no gloves,I would think for 200$ an hour they would take more care.
Parts department barely acknowledges your presence. Phone hold times always 5+ minutes. Why?
Repair attempt: quoted $900 to repair hesitation. I doubted their soulution but was assured it would fix it. It did not. It took more 4 weeks to get back in and two more in shop (tech was out). $1700 in and no change from original issue. Kiefer says they have no solution. Trying to find who can repair a Nissan (not the dealership apparently) Frustrated with lack of interest on their part. Still trying to figure out what I paid for...Owner of 7 Nissans and now a new Honda...(new addition 5-5-26) Thanks for responding 9 months later. I did call and was ... Read More Google - Aug 20, 2024